Frequently Asked Questions
Everything you need to know about our curated home goods and services.
What is the typical shipping timeframe for domestic orders?
Orders are processed within 2-3 business days. Once shipped, domestic delivery typically takes between 5 to 7 business days depending on your location.
Do you offer international shipping for your products?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.
What is your return policy for home decor and kitchenware?
We accept returns on unused items in their original packaging within 30 days of purchase. Please note that certain handcrafted or seasonal items may be final sale.
Are your ceramic and wooden products dishwasher safe?
Most of our handcrafted ceramics are dishwasher safe, but we recommend hand-washing wooden items and delicate artisanal pieces to preserve their longevity and finish.
Can I modify or cancel my order after it has been placed?
If you need to change or cancel your order, please contact our support team within 12 hours of placement. Once an order has entered the fulfillment process, we are unable to make changes.
Do you provide gift wrapping services?
Yes, we offer signature gift wrapping for a small additional fee. You can select this option and include a personalized message during the checkout process.